Can I get a refund for a purchase I made on GriffithPAY?

Updated 09/12/2022 01.43 PM

Yes. To request a refund for the following Student Connect products, please submit your request through Ask a question on this page, including your Student ID number, GriffithPAY order number, and reason for requesting a refund.

  • Lost - Replacement ID Card
  • Official Letter (Undergraduate and Postgraduate degrees only)
For any refund requests for other GriffithPAY products or services, please contact

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Answer ID: 2410